Frequently Asked Questions

Unpacking Journeyz Health and Wellness

We recognize your quest for clarity and understanding about Journeyz, our premium products, and our mission to elevate well-being. Our comprehensive FAQ section is designed to address your most pressing questions, ensuring you’re well-informed every step of the way.

From the unique benefits of our supplements to our customer-centric shipping policies, we’ve got you covered. Our dedication to transparency ensures your experience with Journeyz is seamless and enlightening.

Navigate through the categories below to find the insights you seek. If a question remains unanswered, our responsive support team is just a message away. Embark on your path to enhanced health and vitality with confidence.


Stellar Surge and Afterglow Accelerator are the most comprehensive pre-rave and post-rave supplements. on the market. They are meticulously crafted supplements designed to support your cognitive well-being and vitality. Stellar Surge, formulated for use before and during moments when you need an extra boost, contains a blend of ingredients that work synergistically to provide energy and brain support. Afterglow Accelerator, intended for post-activity recovery, features ingredients aimed at helping your body restore its natural balance. These supplements promote overall vitality, allowing you to embrace life's adventures with confidence.

Stellar Surge is formulated with a carefully selected blend of ingredients to provide support before and during your activities. Its key components include vitamin C, ginger, ALCAR (Acetyl-L-carnitine), ALA (Alpha-Lipoic Acid), CoQ10, magnesium glycinate, and N-acetylcysteine (NAC). These ingredients work together to enhance your cognitive well-being, energy levels, and overall vitality.

Afterglow Accelerator is designed to support your body's recovery after physical or mental exertion. Its key ingredients include vitamin C, ginger, ALCAR (Acetyl-L-carnitine), ALA (Alpha-Lipoic Acid), CoQ10, magnesium glycinate, N-acetylcysteine (NAC), and 5-HTP. The addition of 5-HTP further aids in promoting a balanced and rejuvenated state after your activities. These components are thoughtfully selected to assist you in bouncing back and feeling your best.

Yes, both Stellar Surge and Afterglow Accelerator are vegan-friendly and suitable for vegetarians. We understand the importance of dietary preferences, and our supplements are crafted to accommodate a wide range of lifestyles.

To maximize the benefits of our supplements, follow our recommended dosage instructions. For Stellar Surge, take it two hours before your activity and again six hours after. Afterglow Accelerator should be taken 24 hours after your activity and for the next 3-5 evenings. These guidelines are designed to support your cognitive well-being and recovery effectively.

Stellar Surge is designed to support you during high-energy activities. Here's how to use it:

On-label Instructions:

  • As per the label, take Stellar Surge two hours before engaging in high-energy activities, such as attending music festivals or intense events. For continued support, take again six hours later.

Our Preferred Dosing Schedule:

  • Take three capsules earlier in the day before the celebration, preferably with food.
  • Take three more capsules at the time of starting your celebration with 6-8 oz liquid.
  • A few hours into the celebration, take another three capsules with 6-8 oz liquid.
  • Consume the remaining three capsules at bedtime with 6-8 oz liquid.

Budget-friendly Option:

  • If you're on a budget, you can take three capsules at the time of celebrating and three capsules a few hours later. This leaves you with six capsules for another occasion or to share with a friend or loved one.

Note: We recommend taking the full dose for optimal benefits.

Afterglow Accelerator is formulated to support recovery after high-energy activities. Here's how to use it:

On-label Instructions:

  • As per the label, take Afterglow Accelerator 24 hours after engaging in high-energy activities, such as attending music festivals or intense events. For continued support, take it for the next few evenings.

Important: Do NOT take Afterglow Accelerator on the same day as celebrating. Depending on various factors, taking it on the same day could increase the risk of serotonin syndrome.

Our Preferred Dosing Schedule:

  • Take three capsules of Afterglow Accelerator during the day after celebrating with food or 6-8 oz liquid.
  • Take another three capsules at bedtime with 6-8 oz liquid.
  • Repeat this schedule for two more days (for a total of three days after celebrating).

Budget-friendly Option:

  • If you're on a budget, take three capsules the day after celebrating and repeat for the next two days. This leaves you with enough capsules for another occasion or to share with a friend or loved one.

Note: We recommend taking the full dose for optimal benefits. 

Our supplements are formulated with safety in mind and are generally well-tolerated. However, individual responses may vary. Some users may experience mild effects like improved mood or energy levels, while others may not notice any immediate changes. If you have specific concerns or experience unexpected side effects, it's always a good practice to consult with a healthcare professional.

While both supplements are designed to be taken at different times, there's no harm in taking them together if you feel it suits your needs. Stellar Surge is intended for use before and during an activity, while Afterglow Accelerator is for post-activity recovery. Adjust the timing to align with your personal preferences and lifestyle.

Our supplements are intended for adults who seek cognitive support and vitality. While there's no strict age limit, we recommend consulting with a healthcare professional, especially if you have specific health concerns or are under the age of 18, before incorporating our supplements into your routine. Your well-being is our priority, and personalized guidance can help ensure you get the most from our products.

Ordering and Shipping:

Placing an order on our website is easy and convenient. Simply follow these steps:

  • Browse our product catalog and click on the item you wish to purchase.
  • Select the desired quantity and any applicable options (if available).
  • Click the "Add to Cart" button.
  • Review your order in the shopping cart, make any necessary adjustments, and then click "Proceed to Checkout."
  • Provide your shipping and payment information.
  • Review your order details once more and click "Place Order" to complete your purchase. You'll receive an email confirmation with your order details shortly.

At Journeyz, we strive to make your shopping experience as convenient as possible. We currently accept the following payment methods:

  1. Credit and Debit Cards: You can securely pay with major credit and debit cards, ensuring a seamless checkout process. We use Stripe, a trusted payment gateway, to process these transactions.
  2. Digital Wallets:
    • Apple Pay: If you're an Apple user, you can make quick and secure payments using Apple Pay.
    • Google Pay: Android users can enjoy the ease of making payments with Google Pay.
  3. Amazon Pay: For those who prefer Amazon's trusted payment system, you can use Amazon Pay to complete your purchase.
  4. Bank Transfer: If you prefer to pay directly from your bank account, we offer bank transfer as a payment option. Please follow the instructions provided during the checkout process for this option.
  5. Cryptocurrency: We're excited to offer cryptocurrency as a payment method for tech-savvy customers. You can use popular cryptocurrencies like Bitcoin and Ethereum to make your purchase.

We're committed to providing a range of payment options to suit your preferences. If you have any questions or encounter any issues during the payment process, please don't hesitate to reach out to our customer support team. Your satisfaction is our top priority.

Currently, we primarily serve customers in the USA and Canada. However, we're actively exploring the possibility of expanding our shipping services to reach international customers. Your interest and feedback are incredibly valuable to us.

If you reside outside of the USA or Canada and are interested in our products, please reach out to us through our Contact Page. Your inquiries and location data will help us gauge interest and plan for potential international shipping options in the future.

We're dedicated to providing our exceptional products to a global audience, and your input will play a crucial role in making this possible. Thank you for considering Journeyz, and we look forward to the possibility of serving you internationally in the near future.

Shipping times can vary based on your location and the shipping method you choose during checkout. We offer standard and expedited shipping options to suit your needs. Once your order is processed and shipped, you will receive a tracking number to monitor the delivery progress. You can check our Shipping Policy for estimated delivery times.

Your satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return and Refund Policy on our website. It outlines our guidelines for returns, exchanges, and refunds. We strive to ensure a hassle-free experience in the event that you need to make a return.

After your order has been processed and shipped, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the status and location of your package. Simply visit the carrier's website and enter the provided tracking number to stay updated on your delivery.

Company and Policies:

Journeyz is more than just a company; we're a movement dedicated to enhancing well-being. Our mission is simple yet powerful: to empower individuals on their journey to optimal health, vitality, and cognitive wellness. We believe in providing innovative, science-backed supplements designed to support your body and mind, allowing you to explore life's adventures with confidence.

Absolutely! At Journeyz, your satisfaction is our top priority. We stand behind the quality and effectiveness of our products. If, for any reason, you're not completely satisfied with your purchase, please reach out to our friendly customer support team within 30 days of receiving your order. We'll work with you to find a solution that leaves you feeling thrilled with your Journeyz experience.

Getting in touch with our dedicated customer support team is easy. Simply visit our Contact Page on our website. There, you'll find all the information you need to reach out to us. We're here to assist you with any questions, concerns, or assistance you may need, ensuring your Journeyz experience is as smooth as possible.

Your privacy matters to us. Journeyz takes data protection seriously. Our privacy policy outlines how we collect, use, and safeguard your personal information. Rest assured, we adhere to stringent privacy standards and employ robust security measures to protect your data. You can find detailed information about our privacy practices on our Privacy Policy page.

Yes, our products are grounded in scientific research and formulated to meet the highest quality standards. We collaborate with experts in the field to develop supplements that are not only effective but also safe for your consumption. While our supplements are designed to potentially help with specific aspects of well-being, please note that individual results may vary.

We're delighted that you're interested in our products on a larger scale. At this time, we do offer wholesale and bulk purchase options. To discuss your specific needs and explore partnership opportunities, please contact our team at our Contact Page. We look forward to assisting you.

Certainly! Stay connected with Journeyz and be the first to know about exciting updates, exclusive offers, and valuable health insights. You can subscribe to our newsletter on our website. By doing so, you'll become a part of our thriving community, dedicated to optimal health and well-being. Join us on this incredible journey today.